Frequently Asked Questions
Do you ship internationally?
Yes, we ship to all 27 EU countries, unfortunately no countries outside of the EU yet. We are trying to be able to ship to every country in the world. Shipping costs will be added at checkout. For more information about shipping internationally please check out the Shipping and returns page.
Yes, we ship to all 27 EU countries, unfortunately no countries outside of the EU yet. We are trying to be able to ship to every country in the world. Shipping costs will be added at checkout. For more information about shipping internationally please check out the Shipping and returns page.
How can I track my order?
Yes, please check your email if you have gotten a message from PostNL, our go-to shipping company, then click the track & trace link PostNL has provided in their email. We make sure you get your track & trace within 3 days of ordering. If that is not the case please contact us.
Yes, please check your email if you have gotten a message from PostNL, our go-to shipping company, then click the track & trace link PostNL has provided in their email. We make sure you get your track & trace within 3 days of ordering. If that is not the case please contact us.
What camera do you recommend for beginners?
We always recommend point & shoot cameras for beginners as they are very easy to operate. Most point & shoots are fully automatic and have a built-in flash which means you can use them in any scenario.
We always recommend point & shoot cameras for beginners as they are very easy to operate. Most point & shoots are fully automatic and have a built-in flash which means you can use them in any scenario.
My camera won't turn on, what should I do?
Please make sure you are using brand new and high-quality batteries. Half empty or empty batteries won't have enough energy to power your camera. If you are not sure which battery brands are high-quality, we also sell batteries. That way you always get the most out of your cameras.
Please make sure you are using brand new and high-quality batteries. Half empty or empty batteries won't have enough energy to power your camera. If you are not sure which battery brands are high-quality, we also sell batteries. That way you always get the most out of your cameras.
Also check if you inserted the batteries the correct way with the + side of the battery facing the + icon on the camera.
Do you offer free shipping?
We offer free shipping on all orders over €75 in The Netherlands and all orders above €125 in all other countries.
We offer free shipping on all orders over €75 in The Netherlands and all orders above €125 in all other countries.
Do you offer free shipping?
We offer free shipping on all orders over €75 in The Netherlands and all orders above €125 in all other countries.
We offer free shipping on all orders over €75 in The Netherlands and all orders above €125 in all other countries.
